PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE. By using this website, visiting any funnel page, or completing a purchase, you signify your agreement to these Terms and Conditions in full.
These Terms and Conditions (“Terms”) govern your access to and use of all websites, funnel pages, private engagements, assessments, written reviews, digital products, programs, courses, and other offerings provided by Wendy Raven, LLC, operating under the brand RAVEN (“Company,” “we,” “us,” or “our”). By accessing or using the Site or Services, you confirm that you are at least 18 years of age and are eligible to enter into a binding contract with the Company. These Terms constitute a legally binding agreement between you and the Company.
If you do not agree to these Terms, please do not use this website or purchase any product or service.
Legal Entity: Wendy Raven, LLC
Operating Brand: RAVEN
State of Formation: Florida
Business Address: 3041 Bond St, Deltona, FL 32738
Contact: [email protected]
The following terms have the meanings set forth below whenever they appear in these Terms, whether in singular or plural form:
The Company provides educational, reflective, and evidence-informed services, including private engagements, assessments, written reviews, coaching, consulting, digital products, online courses, and related content and programs. Services may include but are not limited to:
The Company reserves the right to modify, suspend, or discontinue any Service or offering at any time, with or without notice, and shall not be liable to you for any such modification, suspension, or discontinuation.
By using this website and purchasing our Services, you represent and warrant that you are at least 18 years of age and have the legal authority to enter into this agreement. This website is not intended for children under 16 years of age.
If you are provided with login credentials for any program, portal, or platform, you are responsible for maintaining the confidentiality of that information. You may not share access with any other person. Notify us immediately of any unauthorized use of your account at [email protected].
The Company takes pride in the clients it works with. By engaging in any Service, you agree that your responsibilities include but are not limited to:
If you fail to meet your responsibilities in a manner that materially impacts the delivery of Services, the Company reserves the right to discontinue the engagement. No refund shall be provided for any unused access or remaining sessions in such circumstances.
Fees for all products and services are set forth on the applicable offer or checkout page. The Company reserves the right to change pricing at any time. Prices displayed at the time of your purchase are the prices that apply to that transaction.
Payments are processed through third-party payment processors including but not limited to Stripe, Klarna, Zip, PayPal, and other processors made available at checkout. The Company does not store your full credit card or banking information.
Payment Plans: If a payment plan is offered, you agree to complete all scheduled installments in full regardless of your level of participation, completion, or satisfaction. Your obligation to pay does not end if you choose to stop participating.
Payment Authorization: By enrolling in any payment plan or recurring billing arrangement, you irrevocably authorize the Company and its designated payment processors to charge your payment method at each scheduled payment date without further reference to you.
Late Payments: Any outstanding balance not received by its due date shall bear interest at 18% per annum from the due date until paid in full. The Company reserves the right to suspend access and pursue collection action for overdue balances.
Chargebacks: You agree to contact the Company at [email protected] to resolve any billing concern before filing a dispute or chargeback. In the event of a chargeback, you will forfeit access to all Company products and services. Initiating a chargeback without first attempting resolution constitutes a breach of these Terms.
By completing your purchase, you acknowledge that you have reviewed the offer details, understand the scope of what you are purchasing, and agree that no refund will be issued under any circumstance, including dissatisfaction with the content, unused access, a change in personal circumstances, or failure to complete the program.
If you have questions about an offer prior to purchasing, please contact [email protected] before completing your transaction.
The Company reserves the right to modify the delivery format of any program or service at its sole discretion, including substituting any live session or component with pre-recorded video, audio, or written materials. Such substitution shall not constitute a breach of any agreement, and no refund or credit shall be issued on this basis.
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the Company’s reasonable control, including but not limited to acts of God, natural disasters, pandemic, illness, government restrictions, power outages, or third-party platform failures. In such events, the Company will notify you as soon as practicable and make reasonable efforts to reschedule affected sessions or deliverables. No refund shall be issued solely on the basis of a Force Majeure Event.
All content, frameworks, methodologies, systems, written materials, reports, courses, videos, audio recordings, graphics, digital products, brand assets, and other materials made available by the Company are the exclusive intellectual property of Wendy Raven, LLC. You may not:
DMCA Notice: If you believe your intellectual property rights have been violated by any content on this website, please notify the Company in writing at [email protected] with your contact information, a description of the work believed to be infringed, the location of the allegedly infringing content, and a statement made under penalty of perjury that the information is accurate.
Client Confidentiality: The Company will use reasonable care to protect the confidentiality of personal information and private communications you share during an engagement. The Company will not intentionally disclose that information except as necessary to provide the Services through third-party service providers described in the Privacy Policy, with your consent, as required by law or legal process, or when the Company reasonably believes disclosure is necessary to protect the safety, rights, or property of you, the Company, or another person.
This confidentiality commitment does not create attorney-client, psychotherapist-patient, physician-patient, or other legally privileged relationship. It does not apply to information that is publicly available through no breach of these Terms, was lawfully known to the Company before disclosure, is independently developed without use of your confidential information, or is lawfully received from another source.
Testimonials and Case Studies: Private communications, assessment responses, recordings, and engagement materials will not be used as testimonials, case studies, or marketing content without your express written permission. If you intentionally submit a testimonial for promotional use or separately authorize the use of specified content, you grant the Company a non-exclusive, royalty-free license to use that approved content for the purposes and in the form described in your authorization.
You may withdraw permission for future use by writing to [email protected]. Withdrawal will not require the recall of materials already printed, published, distributed, or incorporated into completed content before the Company received your request. The Company will not disclose your last name or other identifying information beyond what you have expressly authorized.
You agree to conduct yourself with professionalism and integrity in all interactions with the Company. You may not:
Nothing in these Terms restricts your right to provide an honest review, express your opinions about the Company or its Services, report unlawful conduct, or communicate with a government agency or other authority. You agree not to knowingly publish false statements of fact, engage in unlawful harassment, disclose another person’s private information, or disclose the Company’s confidential proprietary materials. This section does not waive or limit any right protected by applicable law.
The Company uses artificial intelligence tools in connection with certain aspects of its content creation, written-review preparation, document drafting, and operational processes. All AI-assisted outputs are reviewed, directed, and approved by the Company before delivery. The Company’s proprietary methodology, frameworks, and client-facing materials are developed, governed, and authorized by Wendy Raven, LLC. The use of AI tools does not diminish the proprietary nature or intellectual property protections applicable to Company content.
Communications and materials you choose to share during any engagement with Raven—including messages, voice notes, documents, form responses, recordings, and other submitted content—may be captured, transcribed, organized, and stored in your client record using third-party platforms and AI-assisted tools. This processing supports service delivery, continuity, recordkeeping, and Raven’s practitioner review. AI-assisted tools do not independently communicate with you, provide coaching or advice, make decisions or determinations about you, or replace Raven’s judgment. Every substantive client-facing observation, interpretation, and recommendation is personally reviewed and authorized by Raven.
General Disclaimer: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE SITE AND ALL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.
Earnings Disclaimer: THE COMPANY MAKES NO GUARANTEES OF RESULTS, OUTCOMES, INCOME, OR EARNINGS FROM PARTICIPATION IN ANY PROGRAM OR USE OF ANY CONTENT. RESULTS REFERENCED ARE EXAMPLES ONLY AND ARE NOT TYPICAL OR GUARANTEED. INDIVIDUAL RESULTS WILL VARY.
Services Disclaimer: The Company’s educational, reflective, coaching, and consulting services are non-clinical in nature. They are not therapy, counseling, or mental health treatment. The Company does not diagnose, treat, or provide clinical services. If you are experiencing a mental health crisis, please contact a licensed mental health professional.
Professional Advice Disclaimer: Nothing on this website or in any Company program constitutes legal, financial, medical, or therapeutic advice. Any reliance you place on information provided is strictly at your own risk.
Technology Disclaimer: The Company is not responsible for any performance or service problems caused by third-party providers, payment processors, email service providers, or platform hosts.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WENDY RAVEN, LLC, ITS OWNER, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, SERVICES, CONTENT, OR PROGRAMS, REGARDLESS OF THEORY OF LIABILITY. THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Wendy Raven, LLC, its owner, affiliates, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to your breach of these Terms, any violation of any law or the rights of any third party, or your use of the website or Services.
By accessing this website and its services, you assume full responsibility for your access and any subsequent actions you choose to take as a result of the informational or educational content provided to you.
In the event of a merger, acquisition, reorganization, or sale of assets involving Wendy Raven, LLC, your information and any existing agreements may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer that materially changes the handling of your personal information.
This website may contain links to third-party websites or services provided for convenience only. The Company does not control, endorse, or assume responsibility for any third-party site. Your use of any third-party website is at your own risk.
If you opt in to receive SMS communications from us, your opt-in constitutes consent to receive recurring marketing, transactional, and informational SMS and MMS messages at the mobile number provided. Your consent is not a condition of any purchase.
You may opt out at any time by replying STOP to any message, or by emailing [email protected] with “SMS OPT OUT” in the subject line. For help, reply HELP to any message.
Standard message and data rates may apply. Our SMS messaging is supported on all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, and U.S. Cellular. Carriers are not liable for delayed or undelivered messages. Your SMS data will not be shared with third parties for their marketing purposes. See our Privacy Policy for full SMS data terms.
Your use of this website and Services is also governed by our Privacy Policy, which is incorporated herein by reference. By using our website or Services, you consent to the collection and use of your information as described in our Privacy Policy.
No delay, failure, or partial exercise of any right or remedy by the Company shall operate as a waiver of that right or remedy, or prevent the Company from exercising that right or remedy at any later time. No waiver of any breach shall constitute a waiver of any subsequent breach.
Any cause of action or claim arising out of or relating to these Terms or the website must be commenced within one (1) year after the cause of action accrues. Any claim not brought within this period is permanently barred.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law.
Any controversy or claim arising out of or relating to these Terms shall be settled exclusively by binding arbitration administered by the American Arbitration Association in Florida. Florida law shall apply. Each party shall pay its own proportionate share of arbitration fees.
YOU AND WENDY RAVEN, LLC AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE PARTIES EXPRESSLY WAIVE THEIR RIGHT TO FILE OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT.
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of any remaining provisions. These Terms constitute the entire agreement between you and the Company regarding use of the website and Services.
The Company reserves the right to update or revise these Terms at any time. For material changes, the Company will make reasonable efforts to provide at least 30 days’ notice prior to the changes taking effect. Continued use of the website or Services following any update constitutes your acceptance of the revised Terms.