Wendy Raven, LLC, operating under the RAVEN brand (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. This Privacy Policy applies when you access or use any website, funnel, or service operated by the Company.
We may collect the following categories of information when you visit our websites, complete a form, register for a program, or make a purchase:
Information You Provide Voluntarily:
Information Collected Automatically: When you visit our websites or funnel pages, certain information is collected automatically through cookies, pixels, and similar tracking technologies, including:
We may use Meta Pixels, Google Tags, and similar tools to understand site traffic and support advertising efforts. Where required by applicable law, non-essential tracking technologies are used based on your consent or the preferences you select through our cookie controls.
Depending on the context and applicable law, we process personal information to perform a contract with you, with your consent, to comply with legal obligations, and for legitimate business interests such as service delivery, security, fraud prevention, analytics, and appropriate marketing, provided those interests are not overridden by your rights and interests. We use the information we collect to:
Communications and materials you choose to share during any engagement with Raven—including messages, voice notes, documents, form responses, recordings, and other submitted content—may be captured, transcribed, organized, and stored in your client record using third-party platforms and AI-assisted tools. This processing supports service delivery, continuity, recordkeeping, and Raven’s practitioner review. AI-assisted tools do not independently communicate with you, provide coaching or advice, make decisions or determinations about you, or replace Raven’s judgment. Every substantive client-facing observation, interpretation, and recommendation is personally reviewed and authorized by Raven.
You may contact us at [email protected] to request information about this processing or a manual review.
We do not sell personal information for money. Depending on applicable law, certain disclosures through advertising or analytics technologies may be considered “sharing” or processing for targeted advertising. You may manage non-essential cookies through our cookie controls or contact [email protected] with the subject line “Privacy Request.”
We use cookies and similar tracking technologies to enhance your experience on our website. The types of cookies we use include:
You may configure your browser to refuse cookies, though disabling cookies may affect the functionality of certain parts of our website. Our website includes a cookie consent mechanism through which you may manage your preferences.
Browser Privacy Signals: Where required by applicable law, we recognize applicable opt-out preference signals, such as Global Privacy Control. Because there is no uniform standard for all Do Not Track signals, our response may vary by browser, technology, and legal requirement.
We do not sell or rent your personal information. We may share your information with:
If the Company is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring or successor entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
We and our service providers use reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. Payment information is processed by third-party payment processors, and we do not store full payment card data.
No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law without undue delay.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion by contacting [email protected], subject to legal, contractual, security, and recordkeeping requirements that may require us to retain certain information.
Our website and Services are intended for adults and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information to us, please contact [email protected] so we can review and delete it where appropriate.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, contact [email protected] with the subject line “Privacy Request.”
California Residents (CCPA/CPRA): Where applicable, you may have the right to know what personal information we collect, request correction or deletion, and opt out of the sale or sharing of personal information, including certain sharing for cross-context behavioral advertising. We do not sell personal information for money. The Company will not unlawfully discriminate against individuals who exercise applicable privacy rights. Contact [email protected] with the subject line “California Privacy Request.” For more information visit oag.ca.gov/privacy/ccpa.
Florida Residents: Florida residents may have additional rights under applicable Florida law, including the Florida Digital Bill of Rights. Contact [email protected] to submit a request.
Other State Residents: Residents of Colorado, Connecticut, Virginia, Texas, and other states with applicable consumer privacy laws may have rights to access, correct, delete, or opt out of certain processing. Contact [email protected] to submit a request.
EU/UK Residents: Where the GDPR or UK GDPR applies, our lawful bases for processing may include performance of a contract, your consent, compliance with legal obligations, and legitimate interests that are not overridden by your rights and interests. To exercise your rights, contact [email protected]. UK residents may also contact the ICO at ico.org.uk. EU residents may contact their local data protection supervisory authority.
UK Data Transfers: Where UK data-transfer rules apply, we rely on recognized transfer mechanisms and safeguards as appropriate, which may include adequacy regulations, contractual protections, or applicable standard contractual clauses.
If you no longer wish to receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link in any email or by contacting [email protected]. Transactional communications related to your purchases are not subject to this opt-out.
If you opt in to receive SMS communications from us, the following terms apply and supplement the rest of this Privacy Policy.
11a — SMS Data Collection. We collect your mobile phone number, consent record (date, time, and source of opt-in), message engagement data, and opt-out status.
11b — How We Use Your SMS Data. We use your SMS data exclusively to send messages you opted in to receive, track delivery and engagement, honor opt-out requests, and comply with applicable law including the TCPA.
11c — SMS Data Sharing — Express Statement. We do not sell, rent, share, or transfer your mobile phone number or SMS opt-in data to any third parties for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Service providers required to deliver SMS messages are contractually prohibited from using your information for any purpose other than delivering messages for Wendy Raven, LLC.
11d — How to Opt Out. Reply STOP to any message, or email [email protected] with “SMS OPT OUT” in the subject line. Opt-out requests are processed promptly. You may receive one final confirmation message after opting out.
11e — SMS Data Retention. We retain SMS consent, message, and opt-out records for as long as reasonably necessary to document consent, honor opt-out requests, comply with applicable law, and prevent re-contact in error.
11f — Message and Data Rates. Standard message and data rates from your wireless carrier may apply. We are not responsible for any charges imposed by your carrier.
11g — Message Frequency. Message frequency varies based on your preferences and programs you have opted in to. You may receive promotional messages, event reminders, payment notifications, and program updates.
11h — Consent Is Not a Condition of Purchase. You are not required to consent to SMS communications as a condition of purchasing any product or service. Opting out will not affect your access to any purchased program or service.
11i — Supported Carriers. SMS delivery is available through participating U.S. wireless carriers, including major carriers such as AT&T, Verizon, T-Mobile, and U.S. Cellular. Availability may vary, and carriers are not liable for delayed or undelivered messages.
11j — Help. For help with SMS, reply HELP to any message or contact [email protected].
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party sites.
We reserve the right to update this Privacy Policy at any time. For material changes to how we treat your personal information, we will make reasonable efforts to notify you by email prior to the change taking effect. The “Last Updated” date at the top of this policy identifies the most recent revision. Material changes will apply as permitted by applicable law.
If you have a concern about how we handle your personal information that we have not resolved to your satisfaction, you may escalate your complaint to the relevant supervisory authority in your jurisdiction: